Terms of service

Last Updated: June 2026

Welcome to TerraNova. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. General

These Terms of Service apply to all visitors, customers, and users of the TerraNova website. By using our website, you agree to comply with these terms and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

TerraNova offers children's clothing and related products for sale online.

We make every effort to display product descriptions, colors, sizes, and images accurately. However, we cannot guarantee that your device's display will accurately reflect the actual product colors.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

3. Pricing and Payment

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

Payment must be completed before an order is processed and shipped.

4. Orders

By placing an order, you confirm that:

  • You are legally authorized to make the purchase.
  • The information you provide is accurate and complete.
  • Your payment method is valid.

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times are estimates and may vary depending on location, carrier services, and other factors beyond our control.

TerraNova is not responsible for delays caused by shipping carriers, customs authorities, or unforeseen circumstances.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By making a purchase, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and trademarks, is the property of TerraNova or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the website's operation or security.
  • Submit false or misleading information.
  • Violate the rights of others.

9. Limitation of Liability

To the fullest extent permitted by law, TerraNova shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting on this website.

Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

TerraNova Customer Support
Email: support@terranova.com